[12.2.1.0.0] Failed to start the BAM Alert Engine

Hello Viewers,

I was trying to configure the BAM Alerts with Email Notification feature. I created the BAM alerts in BAM composer and configured the BAM properties and user messaging driver.


while deactivating the alert I was getting the pop up saying "unable to deactivate the alert" but actually it gets deactivate. same behavior when i was trying to activate it.
When i was trying to save the alert it is "showing unable to load the alert"

In logs i was getting the below error:

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<Apr 3, 2016 1:54:44 AM EDT> <Warning> <oracle.beam.server> <BEA-000000> <BAM Alerts Engine Service failed to start. 
Exception: java.lang.StringIndexOutOfBoundsException: String index out of range: 4 
at java.lang.String.substring(String.java:1963) 
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Applied all the mandatory patches for BAM and restarted the server after clearing tmp, cache and data folder but still got the same issue.

Solution :

1) Go to EM -> Navigate to Business Activity Monitoring -> BAMServer -> BAM Properties
2) Click on "More Advanced configuration
3) Search for ScheduledDataPurgeTimeForDataObject property, change its value from 1:0:0 to 01:00:00
4) Save your changes.
5) Restart the environment.

Thanks a lot for your patience!!!

Regards
-Ashish